SOME QUESTIONS WE'RE OFTEN ASKED
How do I confirm a booking?
Just flick us back a quick email letting us know which package you wish to book. We will book it in for you and send you through a booking email with your invoice(s) and a link to the booking checklist. The booking checklist is where you can provide all the information that we need to make sure that your booking is a success.
How does payment work?
We require a $150 deposit to confirm your booking. This is due within 7 days unless requested otherwise. The remaining payment is due 7 days prior to the event date. This can be paid in full of instalments any time up until the due date. If your event date is effected by covid we will either move your booking to a new date or provide a 100% refund of all payments made.
Does the price include GST?
Yes. All prices are inclusive of GST.
What happens if I need to cancel my booking?
If you event is cancelled due to covid we will provide a 100% refund of all payments made. If you cancel you booking for any other reason then you will forfeit your booking deposit. We can shift your booking to a new date providing we have availability.
How long do I get the booth for?
It depends on the package you choose. HOTSHOTS 90 – 90 minutes, CLASSIC – 3 hours, PREMIUM – entire event (limited to a single day), ULTIMATE
– entire event (limited to a single day). For the Premium and Ultimate packages we deliver and setup the booth prior to the start of the event and return to collect it at the end or the following day depending on venue requirements. We do allow for pickup the following day if requested.
Does the booth provide physical prints on the spot?
Yes. You get either 2 (6×2) photo strips or 1 (6×4) print each time the booth is used.
How do I select or create a photo strip design?
When you complete your booking checklist there is a section related to the photo strip design. You can either select from one of our standard designs and provide any changes you wish or you can provide either imagery or instructions for us to create a custom design for you. Alternatively, you can request our template to create the photo strip design yourself.
What do the photo strip printouts look like?
You can view our standard designs HERE. This will give you an idea of the layout. We have many other themed print designs available. The position of the photos is fixed but the area around them can be completely customised. We do recommend having the link and gallery password at the bottom so that your guests can access the gallery after the event. This can be removed however.
Is there an attendant with the booth?
No. We do not provide attendants with our booths. There is no need to have someone there watching over you as the booth is very simple to use. Our staff deliver and setup the booth and then leave it for you to enjoy. This allows us to keep our hire prices as low as possible.
Does the booth come with props?
No. We no longer provide props with any of our packages as we have found it too difficult to keep up a consistent and high quality supply. As we do not provide an attendant with our booths the props tend to go missing. You can put together a good set of props for around $50 from most variety stores.
Do I get digital copies of the photos?
Yes. All original photos as well as the print images are provided in an online gallery for yourself and your guests to access, view, and download. We also provide you with a link to download all of the photos and print images in a single folder.
How many photos can we take?
The booth takes 3 photos during each session. There is no limit to the number of sessions you can do during your hire period. We ensure that the printer has sufficient paper to provide printing for your entire hire period.
Does the booth come with a backdrop?
Our booths are an open style photo booth. You can either have them open to the room or directed towards a backdrop. Backdrop hire is included with the Ultimate package. You can add backdrop hire to any of the other packages for an additional $75. You can view the different backdrop options HERE.
Is there any photo book options?
Yes, we have 3 different photo book options. 1. A leather album with photo strip sleeves. Guests can insert a photo strip and write a message to go with it in metallic pen. 2. A professionally printed photo book with all the photos from the event. 3. A professionally printed photo book including guest messages that are captured digitally on the booth. Your choice of photo book is included with the Ultimate package. They can be added to any other package for an additional $80, $150, or $225 respectively.
How many people can fit in a photo?
Groups of up to 10-12 people can squeeze into a photo. Even larger groups can be captured if the booth is set up open to the room.
What requirements are there? i.e. Space, power etc.
All that we require is a level and stable area to put the booth on, protection from the whether, and a single standard power socket. We carry plenty of extensions cables. The area required for the booth depends on how you wish to set it up. If you have it pointing out into the room then you only need around 1m by 1m. If you wish to point the booth towards a backdrop then you will need to allow around 2.5m by 2.5m.